Basic O365 Organization email structure

You can follow this structure example to organize your email accounts based on your company’s needs. First let’s clear some basic concepts of office 365 mail service.

O365 can handle different types of email addresses and it is powered by active directory. So it gives the option to create an email structure similar to your organization’s levels.

• Is physical person
• Logs in with username / password
• Accessing all services available in his plan using the same credentials
• Accessing all groups / teams he is an active member using the same credentials
• Accessing all shared emails he has active access using the same credentials
• Requires license

• Is a group of members sharing resources to accomplish certain tasks or projects
  • Each group is assigned with a shared email address
  • One drive shared folders
  • One Note shared notepads
  • Shared calendars
  • Shared contacts lists
  • and more
• Members are granted access by admins and log in using their own credentials
• Does not require license

• Is only an email account
• Handled / Used by individual members with active accounts
• Associated members gain access to use it with their own credentials
• Does not access services and apps
• Does not require license

• Is a contact list of email accounts grouped together
• Used to allow someone to send an email to a premade group of people without knowing their personal emails.
• Does not require license

Lets see some common structural examples

Let’s imagine that we have the following organizational structure and we need to transfer that into our email server structure.
Organization > 3 Departments > 8 People.

Now let’s see some common scenarios

Ler’s say that we need a department based structure. Our above example would look like this:

Or if we see it by User

Now let’s mix it up a bit

Let’s imagine that our company gets a couple of projects and our members need to work in custom groups regardless the department they’re in.

So now our structure would look like this

So to sum up

O365 is built for teams. And teams are an essential piece in the structure of an organization. So before you start building accounts, buying licenses and creating email addresses you should take a look at your company’s structure and figure out the one that suits you and your needs.

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